Frequently Asked Questions
Everything you need to know before your visit
What should I bring?
Swimwear; we will provide a robe, towel, and wet sandals.
Is it safe if I have a medical condition?
If you have any underlying health conditions (heart conditions, high/low blood pressure, are pregnant, etc.) please consult your GP before booking. You must complete a waiver on arrival.
What age do you need to be?
You must be 16 or over. Under 18s must be accompanied by an adult.
Can I book as a group?
Yes, we welcome groups and offer private hire of the entire facility — see our Groups & Private Hire page for details.
What is your cancellation policy?
Please give at least 24 hours’ notice to cancel or reschedule.